
(iii) would wish their preferences to be
independent of frame, but (iv) are often
uncertain how to resolve detected incon-
sistencies (23). In some cases (such as
problems
3
and
4
and perhaps problems
8
and
9)
the advantage of one frame be-
comes evident once the competing
frames are compared, but in other cases
(problems
1
and
2
and problems
6
and
7)
it is not obvious which preferences
should be abandoned.
These observations do not imply that
preference reversals, or other errors of
choice or judgment
(24), are necessarily
irrational. Like other intellectual limita-
tions, disct~ssed by Simon (25) under the
heading of "bounded rationality," the
practice of acting on the most readily
available frame can sometimes be justi-
fied by reference to the mental effort re-
quired to explore alternative frames and
avoid potential inconsistencies. How-
ever, we propose that the details of the
phenomena described in this article are
better explained by prospect theory and
by an analysis of framing than by ad
hoc appeals to the notion of cost of
thinking.
The present work has been concerned
primarily with the descriptive question
of how decisions are made, but the psy-
chology of choice is also relevant to the
normative question of how decisions
ought to be made. In order to avoid the
difficult problem of justifying values, the
modern theory of rational choice has
adopted the coherence of specific prefer-
ences as the sole criterion of rationality.
This approach enjoins the
decision-
maker to resolve inconsistencies but of-
fers no guidance on how to do so. It im-
plicitly assumes that the decision-maker
who carefully answers the question
"What do I really want?" will eventually
achieve coherent preferences. However,
the susceptibility of preferences to varia-
tions of framing raises doubt about the
feasibility and adequacy of the coher-
ence criterion.
Consistency is only one aspect of the
lay notion of rational behavior. As noted
by March
(26), the common conception
of rationality also requires that prefer-
ences or utilities for particular outcomes
should be predictive of the experiences
of satisfaction or displeasure associated
with their occurrence. Thus, a man could
be judged irrational either because his
preferences are contradictory or because
his desires and aversions do not reflect
his pleasures and pains. The predictive
criterion of rationality can be applied to
resolve inconsistent preferences and to
improve the quality of decisions.
A
pre-
dictive orientation encourages the deci-
sion-maker to focus on future experience
and to ask "What will I feel then?"
rather than "What do
1
want now?" The
former question, when answered with
care, can be the more useful guide in dif-
-
ficult decisions. In particular, predictive
considerations may be applied to select
the decision frame that best rewesents
the hedonic experience of outcomes.
Further complexities arise in the nor-
mative analysis because the framing of
an action sometimes affects the actual
experience of its outcomes. For ex-
ample, framing outcomes in terms of
overall wealth or welfare rather than in
tenns of specific gains and losses may at-
tenuate one's emotional response to an
occasional loss. Similarly, the experi-
ence of a change for the worse may vary
if the change is framed as an uncompen-
sated loss or as a cost incurred to
achieve some benefit. The framing of
acts and outcomes can also reflect the
acceptance or rejection of responsibility
for particular consequences, and the de-
liberate manipulation of framing is com-
monly used as an instrument of self-
control (22). When framing influences
the experience of consequences, the
adoption of a decision frame is an ethi-
cally significant act.
References
and
Notes
1.
J.
Von Neurnann and
0.
Morgenstern, Theory
of
Games and Economic Behavior (Princeton
Univ. Press, Princeton, N.J., 1947);
H.
Raiffa,
Decision Analysis: Lectures on Choices Under
Uncertainty (Addison-Wesley, Reading, Mass.,
1968); P. Fishburn, Utility Theory for 1)ecision
Making (Wiley, New York, 1970).
2. L.
J.
Savage, The Foundations of St~tistics
(Wiley, New York, 1954).
3. D. Kahneman and A. Tversky,
Econometrics
47, 263 (1979).
4.
The framing phase includes various editing oper-
ations that are applied to simplify prospects, for
example by comb~ning events or outcomes or by
discarding negligible componrnts
(7).
5. Ifp+y= Iandeitherx>y>Oorx<y<O,
the equation in the text is replaced by
vb)
+
rrb) [v(x)
-
v(y)l,
so that decision
weights are not applied to sure outcomes.
6. P. Fishburn and
G.
Kochenberger, Decision Sci.
10, 503 (1979); D. J. Laughhunn, J.
W.
Payne,
R. Crum, Manage. Sci., in press;
J.
W.
Payne,
D. J. Laughhunn, R. Cmm, ibid., in press; S. A.
Eraker and H. C. Sox, Med. 1)ecision Making,
in press. In the last study several hundred clinic
patients made hypothetical choices between
drug therapies for severe headaches, hyperten-
sion, and chest pain. Most patients were risk
averse when the outcomes were described as
positive (for example, reduced pain or increased
life expectancy) and risk taking when the out-
comes were described as negative (increased
pain or reduced life expectancy). No significant
differences were found between patients who
actually suffered from the ailments described
and patients who did not.
7. E. Galanter and P. Pliner, in Sensation and
Measurement, H. R. Moskowitz 6.t a/., Eds.
(Reidel, Dordrecht, 1974), pp. 65-76.
8. The extension of the proposed value function to
multiattribute options, with or without risk, de-
serves careful analysis. In particular, indif-
ference curves between dimensions of loss may
be concave upward, even when the value func-
tions for the separate losses are both convex,
because of marked subadditivity between di-
menslons.
D. Ellsberg,
Q.
J.
Econ. 75,643 (1%1); W. Fell-
ner, Probability and Prt?fit-A Study
qf'
!+-
nomic Behavior Along Boyc>sian Lines (Irw~n,
Homewood, Ill., 1965).
The scaling of v and rr by pair comparisons re-
quires a large number of observations. The pro-
cedure of pricing gambles is more convenient for
scaling purposes, but it is subject to a severe an-
choring bias: the ordering of gambles by their
cash equivalents diverges systematically from
the preference order observed in direct com-
parisons [S. Lichtenstein and P. Slovic,
J.
Exp.
Psychol. 89, 46 (1971)l.
A new group of respondents
(N
=
126) was pre-
sented with a modified version of problem 3, in
which the outcomes were reduced by a factor
of 50. The participants were informed that the
gambles would actually be played by tossing a
pair of fair coins, that one participant in ten
would be selected at random to play the gambles
of his or her choice. To ensure a positive return
for the entire set, a third decision, yielding only
positive outcomes, was added. These payoff
conditions did not alter the pattern of prefer-
ences observed in the hypothetical problem: 67
percent of respondents chose prospect A and 86
percent chose prospect D. The dominated com-
bination of A and D was chosen by 60 percent of
respondents, and only 6 percent favored the
dominant combination of
5
and C.
S. Lichtenstein and P. Slovic,
J.
Exp. I'sychol.
101, 16 (1973); D.
M.
Grether and C. R. Plott,
Am. Econ.
Rev.
69, 623 (1979); I. 1,ieblich and
A. Lieblich, Pcrcc,pt. Mot. Skills 29, 467 (1969);
D.
hf.
Grether, Social Science Working I'aper
No.
245
(California Institute of Technology,
Pasadena, 1979).
Other demonstrations of a reluctance to in-
tegrate concurrent options have been reported:
P. Slovic and S. Lichtenstein,
J.
Exp. I'sychol.
78, 646 (1968);
J.
W. Payne and M. L. Braun-
stein, ibid. 87, 13 (1971).
M. Allais, Economc,trica 21, 503 (1953);
K.
McCrimmon and S. Larsson, in Expc>cted Util-
ity Hypothe.se.s and the Allais Paradox, M. All-
ais and
0.
Hagan, Eds. (Reidel, Dordrecht,
1979).
Another group of respondents (N
=
205) was
presented with all three problems, in different
orders, without monetary payoffs. The joint fre-
quency distribution of choices in problems 5, 6,
and 7 was as follows: ACE, 22; ACF, 65; ADE,
4; ADF, 20; BCE, 7; BCF, 18; BDE, 17; BDF,
52. These data confirm in a within-subject design
the analysis of conditional evaluation proposed
in the text. More than 75 percent of respondents
made compatible choices (AC or BD) in prob-
lems 5 and 6, and less than half made compatible
choices in problems 6 and 7 (CE or DF) or 5 and
7 (AE or RF). The elimination of payoffs in these
questions reduced risk aversion but did not sub-
stantially alter the effects of certainty and
pscudocertainty.
For further discussion of rationality in pro-
tective action see H. Kunreuther, Disortur In-
surcmce Protection: Public Policy Lessons
(Wiley, New York, 1978).
W. H. McGlothlin, Am. J. I'.sychol. 69, 604
(1956).
R. Thaler,
J.
Econ. Behav. Organ. 1,39 (1980).
B. Fischhoff, P. Slovic, S. Lichtenstein, in
('og-
nitive Prt,cc~.s.ses in Choice and 1)ecision Brhov-
;or, T. Wallsten, Ed. (Erlbaum, Hillsdale, N.J.,
1980).
J.
C. Hershey and P. J. H. Schocmaker, J. Risk
Insur.. in Dress.
J.
~ratt,
A.
Wise, R. Zeckhauser,
Q.
J.
Econ.
93, 189 (1979).
R. H. Strotz. Rev. Econ. Stud. 23. 165 (1955): G.
Ainslie, Psychol. Bull. 82, 463 (1975); J. Elster,
Uly.ssc~.s and the Sirens; Studies in Rationality
and Irrntionolity (Cambridge Univ. Press, Lon-
don, 1979); R. Thaler and H. M. Shifrin,
J.
Polit.
Econ., in press.
P. Slovic and A. Tversky, Behav. Sci. 19, 368
(1974).
A. Tversky and D. Kahneman, Science 185,
1124 (1974); P. Slovic, B. Fischhoff, S. Lich-
tenstein, Annrr.
Rev.
Psychol. 28, 1 (1977); R.
Nisbett and L. Ross, Numcm 1nfi.rc.nce: Strate-
gies and Shortcomings
qf
Social Judgmcwt
(Prentice-Hall, Englewood Cliffs, N.J., 1980);
H.
Einhorn and
R.
Hogarth, Annu. Rev. Psy-
chol. 32, 53 (1981).
H. A. Simon,
Q.
J. Econ. 69,99 (1955); P.sycho1.
Rev. 63, 129 (1956).
J. March, Bell J. Econ. 9, 587 (1978).
This work was supported by the Office of Naval
Research under contract No014-79-C-0077 to
Stanford University.
SCIENCE, VOL. 211 458